If you visit our website or contact us by Website Form, Phone, Email, Text, Online chat systems and questionnaires, Email, Social Media or any other method, you may provide us with information about yourself. This information can include but is not limited to: name, date of birth, address, post code, telephone number, email, message, general medical practitioner, your health information, photos, and confirmation of method of contact. During your dental appointment we may collect further information about your:
Often, we are processing your data based on a mixture of Legal Obligation, Completion of a Contract, Legitimate Interests & for the purpose of a contract. You have the right to withdraw your consent at any time as follows:
We will then contact you to confirm once this has been processed.
To facilitate patients' health care, the personal information may be disclosed to a dental laboratory, dentist, doctor, health care professional, hospital, HMRC, Court, police or private dental schemes of which the patient is a member. In all cases only relevant information is shared.
We may disclose your data in order to make certain services available to you. We may disclose your data to:
In very limited circumstances, such as for identification purposes, or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.
All confidential information is sent via secure methods. Electronic communications and stored data are encrypted. All computerised clinical records are backed up and encrypted copies are kept off-site. Staff criminal record check information is kept securely in a lockable, non-portable storage cabinet with access strictly controlled and limited to persons who need to have access to this information in the course of their duties.
Unfortunately, the transmission of data via the internet cannot be classed as completely secure. We will strive to protect your personal data, but we cannot guarantee the security of the data once it has been transmitted via the internet, Facebook or other online community portals, as well as our trusted service providers acting on our behalf who provide services required for us to complete our services. Any transmission is at your own risk.
In the event that any entity of Dental Art Implant Clinics, or substantially all of its assets, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganisation, consolidation or liquidation, Personal Information may be one of the transferred assets.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Third party cookies
If you would like to restrict, block or delete cookies from ours or any other website, you can use your browser to do this. Each browser is different so check the 'Help' menu of your particular browser to learn how to change your cookie preferences.
If you wish to learn more about cookies in general and how to manage them, visit www.allaboutcookies.org
Personal data shall be processed in accordance with the rights of data subjects under this Act.
Patients and team members can have access to view the original of their records free of charge. Copies of patient or team member records are provided following a written request to the Practice Manager using the ICO Subject access request template. Radiograph copies are charged at the current cost of taking x-rays at our clinics. The requested copies will be provided within 30 days on receipt of payment.
An employee or a patient may challenge information held on record and, following investigation, should the information be inaccurate our clinics will correct the records and inform the person of the change in writing.
When our clinics receive a third-party request for information on someone else's behalf (e.g. from a solicitor) evidence of their permission will be requested, this could be a written authority to make a request or a power of attorney.
When our clinics receive a third-party request for information for a patient who lacks the mental capacity to manage their affairs our clinics will ask to see evidence of a Lasting Power of Attorney or the evidence of appointment by:
• The Court of Protection in England & Wales;
• The Sheriff Court in Scotland; and
• The High Court (Office of Care and Protection) in Northern Ireland
This policy should be read in conjunction with the Confidentiality Policy, and the Information Governance Policy.
We will always hold your information securely. To prevent unlawful disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in accordance with the Data Protection Act 1998.
Dental Art Implant Clinics has appropriate procedures to ensure personal data breaches are detected, investigated and reported effectively, including procedures to assess and then report any breaches to the ICO where the individual is likely to suffer some form of damage, e.g. through identity theft or confidentiality breach.
Our clinics will report serious data breaches to the ICO within 72 hours of becoming aware of the essential facts. We will keep a log of all data breaches and record the basic facts, effects of the breach and remedial action taken.
We will retain your dental records, implant and orthodontic study models while you are a practice patient and after you cease to be a patient, for at least eleven years.
We withhold the right to change/updated our Privacy Notice as required in the future. Any changes will be posted on this page.
If you have any questions or queries on how we use your personal data that are not answered here, or if you wish to exercise your rights, please contact us by any of the following methods:
If you do not wish for personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist or write to us. You have the right to object; however, this may affect our ability to provide you with dental care. You have a right to withdraw your consent at any time, however this will not be retrospective.
If at anytime you are unhappy with our use of your information, you can contact us on the methods above in the contact section. You are also entitled to lodge a formal complaint with the UK Information Commissioner's Office using any of the below contact methods:
Telephone: 0303 123 11113
Post: Information Commissioner's Office
Our website may contain links to other websites. Please note that we have no control of websites outside of the www.dentalartimplantclinic.co.uk domain. If you provide information to a website to which we link, we are not responsible for your data protection and privacy.
Always be wary when submitting data via interactive website templates. Study the website data protection policy and the status of the website itself - is it padlocked or using https:// or green bar transfer protocols?).
This Privacy Notice does not provide exhaustive detail of all aspects of us, collection and use of personal information. However, we are happy to provide any additional information or explanation needed when requested.
We make every effort to ensure that the information provided on Our website is accurate and current. However, we cannot guarantee this, and cannot accept responsibility for any errors, omissions, misstatements or mistakes on the website. Anyone becoming aware of such matters is requested to notify us in writing, by e-mail at firstname.lastname@example.org or calling us 020 3322 3218.